HELP

If you’re having trouble with media delivered to you at one of our Press Junkets, please read through these help files – or give us a call if you’re in a hurry!

IF YOU ARE UNABLE TO TRANSCODE THE FILES BEFORE YOUR DEADLINE, BRING THEM BACK TO THE JUNKET AND WE CAN TRANSCODE THEM ON SITE – OR CALL ADAM BUTLER ON 0410 483 463.

WHAT YOU’VE GOT:

sdcardTeam Butler junkets are recorded in HD XDCam format on Ultra SD cards.

XDCam is an industry standard broadcast format compatible with integrated workflows for Final Cut Pro, Avid, and Adobe Premiere. The files can be transcoded to suit any editing system.

Australian media receive a PAL file shot at 50i.

You will receive two SD cards for each interview you do (A and B camera).

Radio interviews will receive a USB stick with a WAV file of the interview at the end of the following interview.

Audio tracks are always split – if you’ve ingested your file and the audio is mixed you have ingested it incorrectly.

 

YOU CANNOT COPY A VIDEO FILE DIRECTLY FROM THE SD CARD.

 

WHAT TO DO:

To transfer the video file, you’ll need to use free Sony software such as XDCam Transfer or XDCam Content Browser.

If you have transcoded files from an XDCam disc or sXs card before, the workflow is exactly the same. The computer will recognise the SD card as an XDCam disc or sXs card.

If you are unable to transcode the files before your deadline, bring them back to the junket and we can transcode them on site – or call Adam Butler on 0410 483 463.

We have uploaded Sony Content Browser software for you HERE. Choose MAC or PC and you’re away.

If you don’t have a serial number for the software you can use ours – it’s there as a PDF.

Sony offered serial numbers for the software for free for many years, but as of June 1 2013 are charging $20 for a serial number. Previously the serial number you used was the serial number of the camera you shot the video on.

Alternatively, workflow specific software is available free of charge from Sony, and you can download a workflow that is perfect for your system HERE.

OUR WORKFLOW SUGGESTIONS:

MAC USERS

On a Mac? Download XDCam Transfer – it’s the easiest way to transcode the files for use in any edit system.

Download XDCam Transfer HERE.

Simply plug the SD card into an SD card reader or SD card slot on your computer and use the XDCam software to transcode the files. The software will give you an HD mp4 file that you can drag directly into Final Cut to edit.

ON AVID 6.5 OR SIMILAR?

Make sure you have THIS software loaded.

Open Avid>Create a new project.

When the project opens, a new bin opens AUTOMATICALLY with your footage in it. No need to injest. No need to go via XDCamBrowser. Your SD card just mounts in Avid under a new bin.

Just open Avid and it’s already ready to go.

NOTE: make sure you look under AMA in your settings. There is a tab called Volume Mounting, with a box called ‘Automatically link to AMA volumes’. Check that for the SD card to automatically mount. If not, go File>Link to AMA Volume.

The media opens as an AMA file (which is just a pointer to the real media). Some systems find it a little hard to edit using AMA, so they might need to transcode it firs. Other systems won’t struggle with AMA. It depends on how your computer is set up.

IF YOU ARE UNABLE TO TRANSCODE THE FILES BEFORE YOUR DEADLINE, BRING THEM BACK TO THE JUNKET AND WE CAN TRANSCODE THEM ON SITE – OR CALL ADAM BUTLER ON 0410 483 463.